//Feedback made easy

Feedback made easy

Turning Feedback into an easy to do action

Please raise your hand if you’ve ever  felt overwhelmed when you had to give a critical feedback to a colleague or a team member.

When you start thinking about the conversation you are about to have, you’re hit with anxiety and worry, killing any zen state you may have felt. It’s daunting enough to convey a clear message that is understood – never mind having a conversation where no resistance occurs.

Well, there’s good news: Giving feedback doesn’t have to be that daunting. With the right focus at your disposal, you could easily convey your message — all without the so feared angry reaction, or defensive behaviour.

Just read on further  and we’ll walk through how to do  it right now in this very blog post. When we’re done you’ll know exactly how to get into our feedback conversation that will give you top results right away.

Ready? Let’s dive in.

3 critical steps to get the most out of a feedback session

    1. Start with reflecting on how curious you are about the men/woman you are about to meet. Curiosity is key!
      Think about the questions you would ask a friend that you haven’t seen for a long time. Automatically questions like listed below will pop-up
      • How is he doing? (mentally)
      • What have you done in the mean time?
      • Who are you seeing lately?
      • What is her/his home/relation situation right now?
      • What is he/she thinking about the issue we are about to talk about? What is her/his reasoning about it?
      • Etc…
      Perhaps these questions seem to be awkward for a feedback session, on the other hand think again, how would they be applied in a feedback session?


    2. Construct your feedback with a “ friend” in mind. Be vulnerable or radiate or express your concern. Easy to use and powerfull phrases to use are:
      a. What I am to express, might feel difficult to swallow
      b. I am worried about how you are going to react on what I am about to say
      c. It is difficult for me to express, what I am about to say.
      Never forget, that you are radiating concern, leveraging on trust. Expressing your concern will help the other to understand that you have feelings and that you already are concerned about the feelings of the other.


    3. Use a model like DESC to construct your message. Desc is the acronym for:
      a. Describe: Describe objectively what you saw, heared, felt as an observation.
      b. Express: Express your concern about the behaviour you are talking about and state the impact of the behaviour
      c. Solve: Solve preferably using the ideas of the other and in the last place with your own solutions.
      d. Commit: Have a commitment, time related and explicitly expressed.

Just install curiosity for the human being in front of you. It is the easiest way to have leverage in a feedback session.

Just tweet by using the hashtag#feedbackMadeEasy

By |2018-03-09T19:01:24+00:00March 9th, 2018|Communicatie|0 Comments

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